At Paws & Velvet, we are committed to providing a safe, secure, and smooth shopping experience for our customers. We prioritize the protection of your personal and financial information by following industry-standard payment security practices.
PCI DSS Compliance
Our website follows the requirements of the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure processing and handling of payment information.
Secure Transactions
All transactions made on our website are processed through encrypted and secure SSL (Secure Socket Layer) connections to protect your payment and personal information.
Data Protection
We implement industry-standard security measures and encryption technologies to prevent unauthorized access, misuse, or disclosure of your information.
Tokenization
To provide an additional layer of security, payment information may be tokenized, meaning sensitive card details are replaced with secure encrypted identifiers and are not stored directly on our servers.
Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
Order Confirmation
After successfully placing an order, customers will receive an order confirmation email containing transaction and purchase details.
Payment Authorization
Payments are authorized at the time the order is placed. Orders are processed and prepared for shipment only after successful payment verification.
Failed or Declined Transactions
If your payment fails or is declined, please verify your payment details and billing information. If the issue continues, contact your financial institution or reach out to our support team for assistance.
Currency
All prices displayed on our website are listed in United States Dollars (USD).
Refunds & Disputes
For information regarding refunds, cancellations, or returns, please review our Refund Policy. Customers experiencing payment-related concerns or disputes may contact our support team for assistance and resolution.
Policy Updates
Paws & Velvet reserves the right to modify or update this Payment Policy at any time without prior notice. Any changes become effective immediately upon being posted on the website.
SECTION 21 – CONTACT INFORMATION
Trade Name: Paws & Velvet
Operated by: THRIVE BASKET LLC
Phone: +1 (307) 427-2456
Email: support@pawsandvelvet.com
Business Hours
Monday – Friday
9:00 AM to 4:00 PM (U.S. Time)
Business Address
30 N Gould St 52447
Sheridan, WY 82801
United States
By making a purchase from Paws & Velvet, you agree to the terms and conditions outlined in this Payment