Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Paws and Velvet. Throughout the site, the terms “we,” “us,” and “our” refer to Paws and Velvet. Paws and Velvet offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein or made available through the website.
These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our Services.
Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us permission to allow any minor dependents to use this site where permitted by applicable law.
You may not use our products or Services for any illegal or unauthorized purpose or violate any laws applicable to you, including intellectual property laws.
You must not transmit worms, viruses, malware, or any code of a destructive nature.
A breach or violation of these Terms may result in termination or restriction of your access to our Services, subject to applicable law.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse or limit Service to anyone where reasonably necessary and permitted by law.
You understand that information submitted through the website, other than payment information handled through secure payment systems, may be transferred through various networks and may be subject to technical changes necessary to operate the website.
Payment information is handled using appropriate security measures and payment processing systems.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission, except where permitted by law.
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We make reasonable efforts to keep information on our website accurate and up to date. However, information may occasionally contain errors, inaccuracies, or omissions.
Information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions where more complete or current information is required.
This website may contain historical information that is not current and is provided for reference only.
We reserve the right to modify website content when necessary. However, we are not obligated to update every piece of information unless required by applicable law.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change from time to time.
We reserve the right to modify, suspend, or discontinue the Service, or any part of it, where reasonably necessary.
Where permitted by law, we are not responsible for losses resulting solely from changes to product pricing, Service availability, suspension, or discontinuation.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through our website. Products may be available in limited quantities and are subject to our applicable Refund and Return Policy.
We make reasonable efforts to display product images and colors as accurately as possible. However, the appearance of colors may vary depending on your device, screen, or display settings.
We reserve the right to limit quantities or sales where reasonably necessary, including where required to prevent fraud, abuse, or unauthorized resale.
Product descriptions, availability, pricing, and other product information may be changed when necessary.
We reserve the right to discontinue products at any time.
We do not guarantee that every product or Service will meet individual preferences or expectations, except where rights or guarantees are provided by applicable law or expressly stated by us.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel an order where reasonably necessary, including orders that appear fraudulent, unauthorized, or intended for prohibited resale.
We may limit quantities purchased per person, household, customer account, payment method, or order where reasonably necessary.
If we modify or cancel an order, we may attempt to notify you using the contact information provided with the order.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
You agree to promptly update information such as your email address, billing information, and other details necessary to complete transactions and contact you when needed.
For information regarding returns, refunds, and return shipping, please review our Refund and Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not control or operate.
These tools may be provided by third-party providers and may be subject to their own terms and conditions.
Your use of third-party tools is subject to the terms and policies applicable to those tools.
We may introduce additional features, Services, or tools in the future. Any such additions will also be subject to these Terms unless otherwise stated.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, or Services available through our website may include materials or links provided by third parties.
Third-party links may direct you to websites that are not affiliated with Paws and Velvet.
We are not responsible for the content, accuracy, policies, products, Services, or practices of third-party websites.
Before engaging in transactions with third parties, you should review their applicable policies and terms.
Any questions or concerns regarding third-party products or Services should be directed to the relevant third party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you voluntarily submit comments, reviews, suggestions, ideas, proposals, or other materials to us, you agree that we may use, reproduce, edit, publish, distribute, or display those submissions for legitimate business purposes, subject to applicable law.
We are not obligated to maintain submitted comments as confidential, provide compensation for them, or respond to every submission.
We may remove content that we reasonably believe is unlawful, abusive, threatening, defamatory, obscene, misleading, violates intellectual property rights, or otherwise violates these Terms.
You agree that your submissions will not violate the rights of any third party, contain unlawful or harmful material, contain malicious software, or intentionally mislead us or others.
You remain responsible for the content and accuracy of your submissions.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and Services.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website or in the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, product availability, shipping charges, or transit times.
We reserve the right to correct errors, inaccuracies, or omissions and to update information when necessary.
If an error materially affects an order, we may contact you regarding the issue and, where appropriate and permitted by law, cancel or modify the affected order.
Nothing in this section limits rights or remedies that cannot legally be excluded.
SECTION 12 – PROHIBITED USES
You are prohibited from using the website or its content:
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For any unlawful purpose.
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To violate applicable laws or regulations.
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To infringe intellectual property or other rights.
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To submit false or misleading information.
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To transmit viruses, malware, or destructive code.
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To interfere with the operation or security of the website.
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To collect or misuse personal information belonging to others.
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To spam, phish, or engage in fraudulent activity.
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To scrape or access website content through unauthorized automated means.
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To impersonate another person or entity.
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To engage in abusive, threatening, defamatory, or unlawful conduct.
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To circumvent security features or access restrictions.
We reserve the right to restrict or terminate access to the Service where permitted by law if these prohibited uses are violated.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
To the extent permitted by applicable law, we do not guarantee that use of our website or Services will always be uninterrupted, timely, secure, or error-free.
We do not guarantee that information obtained through the website will always be complete, accurate, or reliable.
The website and Services are provided on an “as available” basis, subject to rights and warranties that cannot legally be excluded.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
To the maximum extent permitted by law, Paws and Velvet and its applicable service providers, contractors, affiliates, officers, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or Services.
Where liability cannot be excluded, it will be limited to the maximum extent permitted by applicable law.
SECTION 14 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Paws and Velvet and its applicable officers, employees, agents, contractors, service providers, and affiliates from claims, losses, liabilities, and reasonable expenses arising from your violation of these Terms, misuse of the website, or violation of applicable law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us.
You may stop using our website at any time.
If we reasonably believe that you have violated these Terms or applicable law, we may restrict or terminate your access to the website or Services where permitted by law.
Any obligations or liabilities that arose before termination will survive termination where applicable.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with the policies and information expressly referenced on our website, constitute the agreement governing your use of our website and Services, except where additional terms apply to a particular product, Service, or transaction.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
If any ambiguity arises in these Terms, the interpretation will be made consistent with applicable law.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements through which we provide Services will be governed by the applicable laws of the United States and, where applicable, the laws of the relevant state or jurisdiction governing the transaction, without limiting any mandatory consumer protections that apply to you.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting the revised version on our website.
It is your responsibility to review this page periodically for changes.
Your continued use of the website or Services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
SECTION 20 – CONTACT INFORMATION
Trade Name: Paws and Velvet
Phone: +1 (307) 427-2456
Customer Support: SUPPORT@PAWSANDVELVET.COM
Business Hours: Monday–Friday, 9:00 AM–4:00 PM
Business Address:
30 N Gould St
Sheridan, WY 82801
United States